This policy explains what Customized Cartons collects, how we use it, and your choices. By using this site or requesting a quote, you agree to the practices described here.

What we collect

When you submit a quote or contact form, we collect the details you provide — name, email, phone (if given), and project information. We also collect standard analytics data (pages viewed, device, general location) through Google Analytics via Google Site Kit, and advertising and measurement data through the Meta (Facebook) Pixel and related cookies.

How we use it

We use your information to prepare quotes and mockups, fulfill orders, communicate with you about your project, and market our services — including advertising and retargeting to people who have visited this site through Facebook/Meta and Google. We do not sell your personal information.

Cookies & tracking

This site uses cookies and similar technologies for analytics (Google Analytics / Site Kit) and advertising measurement and retargeting (Meta Pixel). You can control cookies through your browser settings and opt out of personalized ads through Google’s and Meta’s ad settings.

Third parties

We share data with service providers that help us operate, including Google (analytics), Meta (advertising and measurement), and our email/SMTP provider. These providers process data on our behalf under their own terms.

Data retention & your rights

We retain project and contact information as long as needed to serve you and meet legal and business requirements. To request access to or deletion of your data, email george@customizedcartons.com.

Contact

Customized Cartons, 7 Pennsylvania Plaza, Suite A22, New York, NY 10001. Email george@customizedcartons.com · (929) 605-4397.