Policies
Shipping Policy
Every Customized Cartons order is custom-made to your approved artwork and specifications, so production and shipping timelines begin only after you approve your mockup.
Production & timing
Standard production typically runs about 2–3 weeks from the date you approve your mockup, though timing varies by order size, carton style, and finish. These windows are estimates, not guarantees. If you have a firm in-hand date, tell us before you order and we’ll confirm whether a rush option can meet it.
Shipping costs
Shipping is quoted per order based on quantity, carton dimensions, weight, and destination. Because our cartons are custom-sized, we work to keep freight and dimensional-weight costs efficient. Costs are estimated with your quote and confirmed before production.
Carriers & delivery
We ship via reputable carriers and provide tracking once your order dispatches. Transit times are estimates provided by the carrier and can vary; we do not guarantee specific carriers, delivery dates, or transit times. Rush production and expedited freight are available on request.
Destinations
We ship nationwide across the United States. International shipping may be available on request. Shipping to multiple addresses is supported — provide a distribution list with your order.